Rocket

Services Offered

Rocket mortgage is the only completely online program that helps you through the mortgage process from start to finish. If you hate dealing with banks and have a hard time finding time to schedule an appointment with a mortgage specialist, this is the choice for you. Aside from a few different scenarios, most people can use Rocket Mortgage to complete the entire home loan process.

When it comes to functionality, Rocket Mortgage is the only online lender that can take a customer from the beginning of their application to the final closing documents. It’s service is a must for customers who do not like working with banks or multiple intermediaries.

If you need to get in touch with customer service, rocket mortgage has an 800 number or online chat available to their customers.

What we like about it:

• Easy to use on your computer or smartphone.
• Quick quotes and no-hassle program
• Rate shield approval gives you peace of mind while you shop for your home.
• 5-year J.D. Power Best in Best in Service

Purchasing a Home

Regardless of what type of mortgage you need, Rocket Mortgage can deliver. Once you fill out an application, they will help you decide what kind of mortgage best fits your needs and budget. If you need further assistance, they train their mortgage specialists to work with their customers until they resolve their request.

Rocket Mortgage offers conventional loans with various terms and fixed or adjustable rates. They also offer VA and FHA loans to those who qualify. If you are trying to purchase a large or costly home, they may provide you with a Jumbo loan.

Refinancing a Home

Since interest rates are so low, refinancing is very popular among homeowners. You can refinance to lower your interest rate, consolidate debt, cash out to borrow against your equity and more.

The Rocket Mortgage refinancing process is very similar to when you are buying a home. Potential customers fill out a simple application with your home loan information, and they will recommend a few refinancing options depending on the data you provide. They display your options’ pros, cons, and features to help you choose the best option for you.

Ease of Use

Rocket Mortgage is famous for its user-friendly app and website. Customers can go through most of the application process on their own without many phone calls or interruptions. This is an excellent feature for people who are busy and have a hard time blocking out time for appointments.

Once you apply by filling out a short questionnaire, you can sync your account to your bank. After your account is complete, the Rocket Mortgage team will send you a few different options that you can consider for your home mortgage.

When you make your final choice, you will answer a few more questions, and they will guide you to your final approval for the loan of your choice, all entirely online.

Once you make an offer on your new home and come to an agreement, Rocket Mortgage will help you speed up the closing process and even schedule your appointment to sign the final documents.

Price and Tools

Rocket Mortgage’s online tools and loan application and approval service are completely free. There are no hidden fees, and customers can go through the entire process stress-free. If they choose a mortgage through rocket mortgages, they can pay the usual closing and loan fees through the app or website.

If you aren’t fully committed to a particular loan, rocket mortgage has rate Shield approval that ensures you can shop around for rates without losing your original quote.

Their digital tools and streamlined interface make Rocket Mortgages a robust and reliable choice if you are shopping around for a new mortgage or are planning to refinance your home.